I can't ping my vps from US,China,Japan.
And when I try to reboot it.It return me with this:
Reboot Request Error!
A process has already been requested for this virtual server. Please wait until this has completed before requesting another.
What happen to my vps?Down?Crash?
Sam
Posted On: 12 Feb 2011 01:35 PM
Hello,
Please provide following details to address your issue.
- Vps hostname
- Main ip
- control panel login details with url
- root / administrator password
Thank you
Regards!
Sam
Support Team
Junpei Li
Posted On: 12 Feb 2011 01:36 PM
省略
Sam
Sam
Posted On: 12 Feb 2011 02:24 PM
Hello,
Thank you for writing back to the support team.
Please let us know what you did last time with firewall cause we are not able to open the firewall.
Please update us so then we can able to check it.
Thank you
Regards!
Sam
Support Team
Junpei Li
Posted On: 12 Feb 2011 02:26 PM
I have change nothing about firewall.
Sam
Posted On: 12 Feb 2011 03:24 PM
Hello,
we need to reinstall the vps for resolved the issue. But Reinstalling the vps will delete all the current data on it and you will get a fresh new vps. So please backup all the data. After that give us a confirmation reply and we will proceed with the rebuild task.
Thank you
Regards!
Sam
Support Team
Junpei Li
Posted On: 13 Feb 2011 03:13 AM
Hey gay.
I can access to the vps and how can I backup it,
Although nothing need to be backuped.
Could you over come this kind of problem,OK?
This is the second time that I can access to my vps.
As for this,how can I believe your service?
买了不到2个月
已经第二次了
2B的yardvps客服
我都进不了VPS了还叫我备份
备它妹啊.... |